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Spanish Court Rules Against 'Abusive' Ryanair Policy

Jack Quann
Jack Quann

9:50 PM - 20 Nov 2019



Ryanair's criticised a Spanish court ruling over its baggage policy.

It's after a woman was charged €20 on a flight from Madrid to Brussels.

The passenger had a bag weighing 10 kilograms and didn't have a 'Priority' ticket.

The Provincial Court of Madrid said it considered the charge "abusive".

It said it "condemns" the company for forcing the passenger to pay at the time of boarding - even though the carry-on bag, by its size and weight, "could be perfectly transported in the cabin".

The court also ordered Ryanair to return the €20 fee to the passenger plus interest.

It's ordered Ryanair to remove the clause from its terms and conditions.

In response, Ryanair said: "This ruling will not affect Ryanair's baggage policy.

"It is an isolated case which misquoted the [Court of Justice of the European Union] and misinterpreted the airlines' commercial freedom to determine the size of their cabin baggage".



Read more about

Abusive Policy Baggage Policy Madrid Provincial Court Of Madrid Ryanair Spanish Court

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